Medical Aid Assist

Medical Aid Assist is a process whereby our dedicated team will help you manage your Medical Aid and handle all the stress on your behalf, no more call centres. Simply Direct your Medical Aid through us and jump the queue to expert advice and excellent service. Medical aid assist? Say no more, we've got you under our care.

Medical Aid Assist Application

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TECHNOLOGICAL COMPETENCE & SKILL | ADVICE & ADMINISTRATION

Dedicated helpline. Easy claims process. Medical aid assist

We have a full in-house administration team to assist with all your medical aid claims and council for medical schemes queries and we will deal with the various scheme service providers on your behalf to ensure a smooth transaction occurs between all parties.

Changes in Membership/Updating of information
Medical Aid Assist- Processing of new claims or assistance with problematic claims
Benefit Information
Finance/Contribution issues
Hospital Authorisations
Assisting with any disputes with medical schemes/administrators
Dealing with the council for medical schemes

GET THE MOST OUT OF YOUR INSURE IT WIZE WEBSITE

Our digital offerings allow you to be in control of your health anytime, anywhere. Medical Aid Assist to deal with all medical aid issues, call centres including the council for medical schemes

Let us be you medical communicator to your medical aid.

We personalise your medical aid experience.

CLAIM CARE FREE - CLAIMING

THE MEDI WIZE WAY

Your well-being is important to us as is your valuable time. Let our profile administrators provide you with a fully comprehensive medical aid assist service. A One Stop Solution for all your Health and Insurance Needs. Spending hours on the phone, listening to elevator music, holding for an agent? No need to deal with call centres or the council for medical schemes.

Never hold again. For only R99 a month, the dedicated professionals at Medi Wize will handle all your medical queries, claims and follow-ups on your behalf.

It is as simple as uploading your information and we will take care of the rest for you.

• Medical aid assist. Day-to-day queries /Medical aid claims

• Chronic medication registration Chronic queries

• Billing / financial queries Benefit limits

• Balances queries Benefit usage

• Option change administration

• Registration of Dependants

• Termination of Dependants

• Medical aid membership cards

• Medical aid updates

• Medical aid Terminations

• Complaints against medical aid schemes

• Legal advice with regards to Medical aid and Medical aid Malpractice Gap cover queries

Apply today for help

• Gap cover claims

• Gap cover cancellations

• Obtaining policy documents.

• Obtaining membership documents.

• Hospital Authorisations

• Specialist Authorisations

• Income verifications

• Reinstatements

• Medivault activations

• Multiply

• Vitality

• Dealing with the council for medical schemes.

OTHER SERVICES WE OFFER

Insure It Wize offers all clients advice and service on all Financial Planning i.e. Wills, Investments, Savings, Life Cover, Retirement annuities, Pension Plans, Group / Employee benefits, Critical illness / Disability cover, Income Protection, Commercial Insurance, Personal Insurance, dealing with the council for medical schemes .

Estate Planning (Estate duty fees, Executors Fees)

Send us your completed forms

Once you have completed the forms, upload them to us with the button below. Alternatively mail them to us on medicalaid@c-line.co.za