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Not happy with your current broker? Switching to CareLine Group is fast, free, and effortless. Keep your existing cover and just gain expert, personalised service.
Call, email or WhatsApp us. Tell us which products you'd like us to manage.
We complete the broker-of-record transfer with your medical aid or insurer.
Your cover stays identical. Nothing changes except who manages your account.
Enjoy dedicated personal service, proactive monitoring, and claims support.
A named advisor who knows you and your needs — not a call centre.
We alert you to premium changes, benefit updates, and switching deadlines.
We handle claims, queries, and disputes on your behalf.
Free annual plan reviews to ensure you're on the best option.
It takes less than a minute. Keep your cover, gain better service.